Welcome to Threaded Expressions Embroidery. Please feel free to contact me about your personalized gifts or items. I have an unlimited number of designs to choose from. Let me know what you are looking for and I will send you a few designs to choose from.
Payment is due at time of order. I am currently 1 month out for shipping.
All items are shipped using USPS Priority Mail. All items will have a tracking number which will be provided upon shipping. I can not be held responsible for any delays in delivery due to the shipping company. It will be extra for overnight shipping.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Due to the fact that these are custom items and can not be resold or reused, refunds are not available once production of the product has begun.
Cancellation policy: Full refunds will be given to any order cancelled within 24 hours of payment of the order. Any refunds after that will be at 50% due to the fact that all orders are custom orders and can not be resold, only if production of the item has not begun. If production has begun but is not yet completed, refund will be given on a case by case basis.